Do you help with flights?
Generally no. We are not a travel agent and only provide in-country services. We do, however, regularly book domestic and regional flights in case your program or an optional extension requires that. Furthermore, our partners and clients regularly recommend StudentUniverse for affordable options.
Will you provide health insurance?
Participants of our Professional Development Programs do not receive a compulsory health insurance as part of their program fees. They typically arrange for their own health insurance. If you are interested to obtain a health insurance through us, we will gladly make the necessary arrangements with our partner UnitedHealthcare Global at an additional fee. Please contact us at least four weeks prior to program start.
What does your response to crises look like?
Over the years of operating in Africa and Asia, we have unfortunately been forced to occasionally deal with diverse crises, ranging from civil unrest, terrorist attacks, politically motivated violence or street crimes to car accidents, public health and medical emergencies and natural disasters. As terrible and sad as every single one of these events has been, they have strengthened our ability to foresee and prevent many potential problems, and to respond swiftly and decisively to any crisis that really hits us. They have also helped us to develop the networks and relationships to those institutions and individuals who can make the difference in the event of an emergency.
Where are you located and where do you operate programs?
We are officially incorporated in New York and headquartered in Berlin. Our GEI Study & Training Centers are located in Kigali (Rwanda), Nairobi (Kenya), Cape Town (South Africa) and Ho Chi Minh City (Vietnam).
Furthermore, we operate faculty-led and custom programs in the wider East Africa, Southern Africa and Southeast Asia regions:
- East Africa: Burundi, DR Congo, Kenya, Rwanda, Tanzania, Uganda
- Southern Africa: Botswana, Lesotho, Malawi, Mozambique, Namibia, South Africa, Swaziland, Zambia, Zimbabwe
- Southeast Asia: Cambodia, Laos, Thailand, Vietnam
How do I contact GEI in an emergency?
Our local GEI Study & Training Centers are accessible 24/7 in case of an emergency. They are staffed with local program managers who are typically nationals of the program destination and hence speak the local language and have access to a range of resources and networks.
- Kenya: +254 (0)721-920007
- Rwanda: +250 (0)782-265848
- South Africa: +27 (0)216-745180
- Vietnam: +84 (0)128-3491638
- General email: firstname.lastname@example.org