Cookie policy

On our website, we use Cookies and similar technologies in order to distinguish you from other users. By using Cookies, we are able to provide you with a better experience and to improve our website by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of our Cookie Policy is deemed to occur when you press the “accept” button on our Cookie banner or when you have selected your preferred Cookie options in our Cookie manager and pressed the “Continue” button. If you do not agree to our Cookie Policy, please stop using our website immediately.

1. Definitions and interpretation

In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
"Cookie" means a small file placed on your computer or device by our website when you visit certain parts of our website and/or when you use certain features of our website;
"Cookie Law" means the relevant parts of relevant privacy laws, including the EU's General Data Protection Regulation (“GDPR”);
"Personal data" means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and
"We/us/our" means “our website/company”, the brand owned and operated by the Global Engagement Institute.

2. Information about us

Our website is owned and operated by the Global Engagement Institute.
  • Registered address: 251 State Street, #205, Schenectady, NY 12305, USA
  • Email address: info@global-engagement.org

3. How does our website use Cookies?

  • 3.1 Our website may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of our website and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data are protected and respected at all times.
  • 3.2 By using our website, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on our website for analytics and for marketing purposes. For more details, please refer to section 4 below.
  • 3.3 All Cookies used by and on our website are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
  • 3.3.1 Strictly necessary Cookies
    A Cookie falls into this category (usually first-party cookies) if it is essential to the operation of our website as without them we cannot provide the functionality that you need to use this website. For example, essential cookies help remember your preferences as you navigate through our eLearning platform, also support functions such as logging in, and payment transactions.
  • 3.3.2 Functionality Cookies
    Functionality Cookies allow our website to remember choices you make, e.g., your user name, log in details, and language preferences and any customizations you make to pages during your visit. They are necessary to provide features and services specific to individual users.
  • 3.3.3 Analytics Cookies
    It is important for us to understand how you use our website, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping us to improve our website and your experience of it.
  • 3.3.4 Marketing/targeting Cookies
    It is important for us to know when and how often you visit our website, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make our website and advertising more relevant to your interests. Some information gathered by targeting Cookies may also be shared with third parties.
  • 3.3.5 Third-party Cookies
    Third-party Cookies are not placed by us; instead, they are placed by third parties that provide services to us and/or to you. Third-party Cookies may be used by advertising services to serve up tailored advertising to you on our website, or by third parties providing analytics services to us (these Cookies will work in the same way as analytics Cookies described above).
  • 3.3.6 Persistent Cookies
    Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit our website.
  • 3.3.7 Session Cookies
    Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit our website until you close your browser. Session Cookies are deleted when you close your browser.
  • 3.4 Cookies on our website are not permanent and will expire as indicated in the table below.
  • 3.5 For more details of the personal data that we collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.
  • 3.6 For more specific details of the Cookies that we use, please refer to the table below.

4. What cookies does our site use?

  • 4.1 The following first-party Cookies may be placed on your computer or device:
Name of Cookie Purpose Strictly Necessary Expires
XSRF-TOKEN Preserves user login information and states Yes When you close your browser
DPSettings Preserves the user's Cookie policy preferences Yes 12 days
slim_session Preserves user login information and states Yes 1 day
  • 4.2 The following strictly necessary third-party Cookies may be placed on your computer or device:
Name of Cookie Provider Purpose Expires
vuid vimeo.com These cookies are used by Vimeo to collect analytics tracking information. 1 year
player player.vimeo.com These cookies are used by Vimeo to collect analytics tracking information. 1 year
  • 4.3 Our Site uses the following functional Cookies:


Olark
Name of Cookie Provider Purpose Expires
hblid global-engagement.org A visitor identifier that we use to remember this visitor between visits 2 years
wcsid global-engagement.org A session identifier that we use to keep track of a single chat session When you close your browser
olfsk global-engagement.org A storage identifier that we use to maintain chat state across pages (e.g., message history) 2 years
_okbkglobal-engagement.org Extra state information (e.g., chat box being open/closed) When you close your browser
_ok global-engagement.org The most recent Olark site ID (security measure) When you close your browser
_oklv global-engagement.org The Olark loader version (for improved caching) When you close your browser
_okla global-engagement.org Used for caching purposes (loaded from CDN vs. loaded from our infrastructure) When you close your browser
_okgid global-engagement.org Used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed When you close your browser
_okac global-engagement.org
 Used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed When you close your browser
TawkTo
Name of Cookie Provider Purpose Expires
TawkConnectionTime global-engagement.org Previous registration time stamp When you close your browser
Tawk_ global-engagement.org Socket connection url When you close your browser
__tawkuuid global-engagement.org Domain restriction values 6 months
__cfduid tawk.to Used by the content network, Cloudflare, to identify trusted web traffic 1 year
Freshchat
Name of Cookie Provider Purpose Expires
pubsub_cookie global-engagement.org This cookie is used for the freshchat service When you close your browser
hop- global-engagement.org This cookie is used for the freshchat service When you close your browser
global-engagement.org This cookie is used for the freshchat service When you close your browser
_ global-engagement.org This cookie is used for the freshchat service 1 year
pnctest global-engagement.org
 This cookie is used for the freshchat service 1 year
Zendesk Web Widget
Name of Cookie Provider Purpose Expires
ZD-referrerPolicy global-engagement.org Stores referrer tags Forever
ZD-zE_oauth global-engagement.org Stores the authentication token once the user has been authenticated 2 hours
ZD-currentTime global-engagement.org Sets the time when page loads Forever
ZD-settings global-engagement.org Stores a hash of settings so that we don't keep sending blips after the initial one Forever
ZD-suid global-engagement.org Session ID for pathfinder 20 minutes
ZD-buid global-engagement.org
 Collects machine ID Forever
Intercom
Name of Cookie Provider Purpose Expires
intercom-id- global-engagement.org
 This cookie is used by Intercom as a session so that users can continue a chat as they move through the site. 9 months
  • 4.4 Our webite uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyze anonymous usage information, enabling us to better understand how our website is used. This, in turn, enables us to improve our website and the products and services offered through them.
  • 4.5 The analytics services used by our website use Cookies to gather the required information. You do not have to allow us to use these Cookies, however, whilst our use of them does not pose any risk to your privacy or your safe use of our website, it does enable us to continually improve our website, making it a better and more useful experience for you.
  • 4.6 The analytics services used by our website uses the following Cookies:
Google Analytics
Name of Cookie Provider Purpose Expires
_ga global-engagement.org Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website 2 years
_gat global-engagement.org Google Analytics: Used by Google Analytics to throttle the request rate When you close your browser
_gid global-engagement.org Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website When you close your browser
collect global-engagement.org
 Google Analytics: Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels When you close your browser
  • 4.7 Targeting/marketing cookies
    Targeting/marketing cookies are used to track visitors across websites. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. If you do not allow these cookies, you will experience less targeted advertising: 
Name of Cookie Provider Purpose Expires
fr facebook.com Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers 3 months
fr facebook.com Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers When you close your browser
Google AdWords
Name of Cookie Provider Purpose Expires
ads/ga-audiences global-engagement.org
 Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behavior across websites When you close your browser

5. Consent and Control

  • 5.1 Before Cookies are placed on your computer or device, you will be shown a banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of our website may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of Cookies that we use.
  • 5.2 In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

6. Changes to this Cookie Policy

  • 6.1 We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of our website after the changes have been made. You are therefore advised to check this page from time to time.
  • 6.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

7. Further Information

  • 7.1 If you would like to know more about how we use Cookies, please contact us at info@global-engagement.org.
  • 7.2 For more information about privacy, data protection, and our terms and conditions, please visit the following: